Rentshelf docs

FAQ

Find answers to common Rentshelf questions about Shopify setup, storefront widgets, rental checkout, product linking, email verification, plans, and operations.

Updated September 13, 2026

Rentshelf rental overview dashboard in Shopify admin
The rental overview brings bookings, returns, calendar, and setup status into one Shopify admin workspace. Select the image to enlarge it.

Does Rentshelf replace Shopify checkout?

  • No. Rentshelf adds rental selection and booking metadata around Shopify products while keeping the Shopify cart and checkout flow.

Can I rent and sell products in the same cart?

  • Yes. Rental products carry rental line item properties, while regular products remain standard purchase items.

Why is the rental picker not showing?

  • Check that the product is linked and active in Rentshelf, the app block is on the active product template, and the theme preview is using the same product.

Can I customize Rent Now or the rental Add to cart button?

  • Yes. Configure the default button behavior from Rentshelf Settings, or override it from the Rental Calendar Widget block in the Shopify Theme Editor.
  • Rentshelf can rename the theme Add to cart button for linked rental products, show a Choose rental dates message until dates are valid, and hide or keep dynamic checkout buttons.

Can I search and link rental products in bulk?

  • Yes. The Rental products page includes search for linked products, and the Link products popup can search Shopify products and filter by collection.
  • For large catalogs, link products in smaller batches and continue with the next batch after the first one completes.

Does Rentshelf support seasonal pricing?

  • Yes. Starter and Growth stores can create seasonal pricing rules for date ranges such as holidays, peak season, weekends, or low-season discounts.

Can customers sign in before viewing rental products?

  • Shopify customer account or locked access flows are separate storefront customization work. Rentshelf handles rental product setup, booking, checkout metadata, and operations.

How do I avoid emails going to spam?

  • Use a recognizable store name, verify the support email, keep email copy clear, and configure sender/domain authentication if using a custom From address.